Introduction

Under the subvention of Social Welfare Department, M.O.T.I.ON – Multicultural Outreaching Team for InclusiON has been established since March 2020. The Team deploys a reach-out approach to identify and engage people from multicultural backgrounds with the aim of providing early intervention for those at stake or with service needs. We also act as a gateway for multicultural individuals to get access to mainstream services and to give referrals as appropriate. The Team will also provide a variety of support services to service users to cultivate mutual support networks in the community and establish an inclusive society.

Service Objectives

• Reaching out to multicultural individuals in need through early identification and intervention;
• Helping connect multicultural individuals to mainstream services and giving referrals as appropriate;
• Building the capacity of multicultural individuals to address and cope with their difficulties;
• Enhancing neighbourhood support network for early integration of multicultural individuals and cultivating mutual understanding among residents of different ethnic backgrounds in pursuit of racial harmony;
• Providing professional training programmes for frontline workers in mainstream services.

Service Contents

• Outreaching service
• Mobile outreach service in lorry
• Telephone enquiry / hotline service
• Short-term intervention / casework support
• Referral service to mainstream service provider
• Groups and programmes
• Volunteer service
• Professional cultural sensitivity training
• Community education
  
  

Service Targets

Residents from multicultural backgrounds in Yau Tsim Mong, Shamshuipo, Kowloon City, Wong Tai Sin and Sai Kung (except non-refoulement claimants)

Application

• Simply call our hotline, or visit our office or mobile outreaching lorry during operating hours for service application; 
• Members of the public are welcome to introduce our services to those in need.
  
  

Service Charge

The service is free of charge, but programme fee may be required for some specific programmes or groups (those receiving social security allowance or with financial difficulties can apply for fee reduction).

Withdrawal

• Service would be terminated upon achieving service goals and/or referral as appropriate was made; 
• Service users can withdraw from the service by giving verbal or written notification to the Team; 
• Please contact our staff for withdrawal from groups or programmes.