Wan Hon Integrated Home Care Service Team

Introduction

"Wan Hon Integrated Home Care Service Team" (WHIHCST) was established in 1997. During the preliminary stage of service provision, while the site in Wan Hon Estate was under construction, a provisional office was set up in Sau Mau Ping Community Centre to provide home care services for the needy. Upon the completion of Wan Hon Estate, the "Wan Hon Integrated Home Care Service Team" was moved into the new office premises since then.

Service Purpose

Integrated Home Care Service Team is a home-based community care and support services providing a wide range of care and services to the elders, the disabled, individuals and families with social needs, so as to actualise the rationale of "ageing in place" and "continuum of care".

Service Objective

To help service users to achieve and maintain an optimal level of functioning and independence, and to prevent premature and inappropriate admission to hospitals and residential care.

Service Target

Home Support Services Cases

1. Elderly persons aged 60 or above living in the community and not receiving institutional service; and
   Assessed to be at the state of mild impairment or requiring higher level of care under a designated assessment tool; or assessed and recommended for Home Support Services under the Standardised Care Need Assessment Mechanism for Elderly Services.

2. People with disabilities and individuals and families with social needs: Have to be referred by registered social workers from social welfare service units.

Frail Cases

• Aged 60 or above living in the community and not receiving institutional service; and
• Assessed and recommended for Community Care Services or Residential Care Services under the Standardised Care Need Assessment Mechanism for Elderly Services. 
• Carers of the service users of IHCS (Frail Cases)

Scope of Services

	Home Support Services Cases	Frail Cases
Care management and assessment
Personal care
Basic health care
Basic and special nursing care
Household cleaning service
Environment risk assessment and home modifications suggestions
Meal service
Speech therapy
Carer/carer of elderly persons support service and training
Case referral service
Escort service
Home respite service
Daily neccessities purchase and delivery service
Rehabilitation exercises
General physical exercise
Counselling service
24-hour emergency support
Arranging respite service

The scope and frequency of services will be designed by our service team according to the needs of individual service users.

Besides the services mentioned above, we also organise volunteer visits, social activities and make service referrals so as to enhance service users' social networks and enable them to have positive outlook of life in the community.

Fee

Service users are required to make co-payment with amounts determined on the basis of their household income, and may be revised annually.

Application for Service

Home Support Services cases

Applicants who aged 60 or above can approach respective Integrated Family Service Centres/ Integrated Services Centres, Medical Social Service Units, District Elderly Community Centres, Neighbourhood Elderly Centres or Social Centres for the Elderly for referrals or Integrated Home Care Services Teams (IHCSTs) direct for application.

People with disabilities and individuals and families with social needs have to be referred by registered social workers from social welfare service units for application.

Frail cases

Applicants can approach respective Integrated Family Service Centres/ Integrated Services Centres, Medical Social Service Units, District Elderly Community Centres, Neighbourhood Elderly Centres or Social Centres for the Elderly for referrals and arrangement of Standardised Care Need Assessment for Elderly Services. For further enquiry on the Standardised Care Need Assessment for Elderly Services for frail cases, please contact the Standardised Care Need Assessment Management Offices (Elderly Services) [SCNAMO(ES)s].

Termination of Service

Self-withdrawal

Service users can inform our social workers for termination of service. 

Discharge arrangement

Home Support Services cases

• Services will be terminated according to the result of service assessment.  

Frail cases

• Services will be terminated for the following conditions:
• Self-withdrawal, suspension of service over 30 days (such as long hospitalisation or departure etc.), improved self-care ability, other support network available, institutionalisation, deceased.

Service Boundary

Home Support Services Case

Po Pui Court, Wo Lok Estate, Wan Hon Estate, Hong Ning Road (Even no.), East of Hong Ning Road (including Wan Hon Street, Ka Lok Street, Sung Yan Street, Shui Wo Street, Shui Ning Street, Yuet Wah Street, Tin Heung Street, Hip Wo Street, Mut Wah Street, Fu Yan Street, Yue Mun Square)

Frail Case

Kwun Tong

Po Pui Court, Wo Lok Estate, Wan Hon Estate, Hong Ning Road, East of Hong Ning Road, Kai King Building, Kai Tak House, Kwun Tong Mansion, Mandarin Building, Mascot Mansions, Nam Tai Mansion, Park Metropolitan, Yuet Ming Building

Shun On & Hiu Lai

Cheung Wo Court, Sau Mau Ping Disciplined Services Quarter, Hipway Towers, Wah Fung Gardens

Kowloon Bay

Ping Shek Estate, 8 Clear Water Bay Road, Kai Yip Estate, Kai Tai Court, Richland Gardens, Kai Tak Mansion, Choi Fook Estate, Choi Ying Estate, Choi Tak Estate, Choi Ha Estate, Choi Hing Court

Kowloon Bay

Telford Gardens, Tak Bo Garden, Amoy Gardens, Ka Wo Garden, Wang Kwong Building, Lee Kee Building, Wai King Building

Ngau Tau Kok

Lok Wah Estate, Lok Nga Court, Upper Ngau Tau Kok Estate, Lower Ngau Tau Kok Estate, Kwun Tong Garden Estate, Lotus Tower, Hong Ning Road West of Kwun Tong Road and Ngau Tau Kok Road, Yee On Street, Hang On Street, Tung Ming Street, On Kay Court, Chun Wah Court, Shiu King Building, Yue Man Centre, Kung Lok Road, Hong Lai Garden, Hong Tao Court, Ting On Street, Ting Fu Street, Ting Yip Street, Ting Yue Square, Connie Towers, Hamden Court, Hong Lee Court, Hyde Towers, Joyful Villas, Nam Hong Building, Panorama Court, Woodview Court, Yee On Centre, Shiu King Building, Cheerful Court

Inquiries and Comments

For any inquiries and comments, please contact us on 3590 8856 or visit our team in person during opening hours.